FC168 Privacy Policy

FC168 ("FC168," "we," "us," or "our") operates the online gaming platform accessible at fc168.app. We are committed to protecting the privacy and personal data of every player, visitor, and user who interacts with our platform. This Privacy Policy ("Policy") describes how FC168 collects, uses, stores, shares, and protects your personal information in connection with your use of the FC168 website and services.

This Policy applies to all personal data processed by FC168 in connection with the fc168.app platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and general browsing of our website. It applies to all users regardless of whether they are located in Metro Manila, Cebu, Davao, Quezon City, Makati, or any other part of the Philippines.

By registering for an FC168 account or continuing to use the FC168 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the FC168 platform and may request account closure by contacting our support team.

For the purposes of the Philippine Data Privacy Act of 2012 and this Privacy Policy, FC168 acts as the personal information controller (PIC) in respect of the personal data it collects and processes in connection with the fc168.app platform.

As the personal information controller, FC168 determines the purposes and means of processing your personal data. Where FC168 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and customer support platforms — those providers act as personal information processors (PIPs) and are bound by data processing agreements that require them to process your data only in accordance with FC168's instructions and applicable Philippine law.

If you have any questions about how FC168 processes your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.

FC168 collects the following categories of personal data in connection with your use of the platform:

FC168 does not collect sensitive personal information as defined under the Data Privacy Act (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.

FC168 collects your personal data through the following means:

• Direct collection: When you register for an FC168 account, complete your player profile, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion.
• Automated collection: When you browse or use the FC168 platform, we automatically collect technical data such as your IP address, device information, browser type, and session activity through cookies, log files, and similar tracking technologies.
• Third-party sources: FC168 may receive personal data about you from third-party identity verification providers, payment processors (such as GCash and PayMaya), and fraud prevention services, where necessary to verify your identity or process transactions.
• KYC verification: During the Know Your Customer (KYC) process, you will be asked to submit copies of government-issued identification documents and other supporting materials to verify your identity and age.

FC168 processes your personal data only for specific, legitimate purposes. The table below outlines the primary purposes for which we process your data and the corresponding legal basis under the Data Privacy Act of 2012:

FC168 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new legal basis for processing.

FC168 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML compliance service providers who assist FC168 in verifying player identities and screening for financial crime risks.
• Game software providers: Third-party game developers and live casino operators whose games are available on the FC168 platform, to the extent necessary to operate those games.
• Customer support platforms: Third-party customer support software providers who process communications data on FC168's behalf.
• Regulatory and law enforcement authorities: FC168 may be required to disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities in compliance with applicable law.
• Professional advisors: Lawyers, auditors, and other professional advisors who are bound by confidentiality obligations.

All third-party service providers who process personal data on FC168's behalf are required to enter into data processing agreements that comply with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.

FC168 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account data and KYC documents: Retained for the duration of your account and for a minimum of five (5) years after account closure, in compliance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with applicable financial regulations.
• Gaming activity records: Retained for a minimum of three (3) years from the date of the activity.
• Customer support communications: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution.
• Technical and log data: Retained for up to twelve (12) months from the date of collection, unless required for longer periods for security or fraud investigation purposes.

When your personal data is no longer required for any legitimate purpose, FC168 will securely delete or anonymize it in accordance with our data disposal procedures.

FC168 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption: All data transmitted between your device and the FC168 platform is encrypted using industry-standard SSL/TLS protocols.
• Encrypted data storage: Sensitive personal data, including financial information and identity documents, is stored in encrypted form on secure servers.
• Access controls: Access to personal data is restricted to FC168 personnel and authorized third parties who have a legitimate need to access it. All access is logged and monitored.
• Two-factor authentication (2FA): FC168 offers 2FA for player accounts to provide an additional layer of security against unauthorized access.
• Regular security audits: FC168 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in our systems.
• Staff training: All FC168 personnel who handle personal data receive regular training on data privacy and security obligations.

While FC168 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your FC168 account credentials. If you suspect that your account has been compromised, please contact our support team immediately.

FC168 uses cookies and similar tracking technologies to operate and improve the fc168.app platform, personalize your experience, and analyze platform usage. The following types of cookies are used:

• Strictly necessary cookies: These cookies are essential for the FC168 platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled.
• Functional cookies: These cookies remember your preferences and settings (such as language and display preferences) to provide a more personalized experience.
• Analytics cookies: These cookies collect anonymized information about how visitors use the FC168 platform, such as which pages are visited most frequently and how users navigate the site. This data helps FC168 improve the platform.
• Security cookies: These cookies help FC168 detect and prevent fraudulent activity, unauthorized access, and other security threats.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the FC168 platform. For more information about managing cookies, refer to your browser's help documentation.

Under the Philippine Data Privacy Act of 2012, you have the following rights as a data subject. FC168 is committed to honoring these rights promptly and transparently:

To exercise any of the above rights, please contact FC168's Data Protection Officer using the details in Section 14. FC168 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the Data Privacy Act of 2012.

The FC168 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. FC168 does not knowingly collect personal data from individuals under the age of 21.

During the registration process, FC168 requires all applicants to confirm that they are at least 21 years of age. FC168 also conducts age verification as part of the KYC process and reserves the right to request government-issued identification to confirm a player's age at any time.

If FC168 becomes aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Any winnings associated with an underage account will be forfeited in accordance with our Terms & Conditions.

In the course of operating the FC168 platform, your personal data may be transferred to and processed in countries other than the Philippines — for example, where FC168's third-party service providers (such as game software providers or cloud infrastructure providers) are located outside the Philippines.

Where such cross-border transfers occur, FC168 ensures that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers. These safeguards may include:

• Contractual clauses that require the recipient to protect your personal data to a standard equivalent to that required under Philippine law.
• Transfers to countries that have been assessed as providing an adequate level of data protection.
• Other legally recognized transfer mechanisms as approved by the National Privacy Commission.

By using the FC168 platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.

FC168 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Privacy Policy will always be available on the FC168 website at fc168.app/privacy-policy.

When FC168 makes material changes to this Privacy Policy, we will notify registered players by email or through a prominent notice on the FC168 platform at least fourteen (14) days before the changes take effect. Your continued use of the FC168 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how FC168 is protecting your personal data. The effective date at the top of this Policy indicates when it was last updated.

If you have any questions, concerns, or requests relating to this Privacy Policy or FC168's processing of your personal data, please contact our Data Protection Officer (DPO):

If you are not satisfied with FC168's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC can be reached through their official government website and offices in Metro Manila.

FC168 takes all data privacy complaints seriously and is committed to resolving them fairly, transparently, and in accordance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.